We guarantee all our items for 30 days!
We will gladly accept any return or exchange within 30 days of your purchase. If an item is to be returned or exchanged you will be responsible for the shipping back to us. We will then we will then pay for the shipping back to you.
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Contact the Returns Department for a Return Merchandise Authorization Number (RMA).
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Returns received without an RMA will be sent back to the customer, no exceptions.
- Items must be in the same condition as when they were shipped. No credit will be given for damaged returns.
If you need to return an item please contact our Returns Department by sending an RMA request using the support link below. You will be issued an RMA number and instructions on how to send your order back to us.
Due to the variations in monitors, colors of the actual products may vary from the pictures shown. If you have any questions, please don't hesitate to email us at sales@mytrainbrain.com.Contact the Sales Department:
If for any reason you wish to return your order, email sales@mytrainbrain.com the following information:Your Name
Order Number
Address
City
State
Zip Code
Phone Number
Email Address
Reasons for requesting a return
You must be issued a RMA# before you return your order. We will credit your account within 48 hours of receiving your return.
